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Privacy Policy

Privacy Policy for The Labyrinth

Last Updated: 27/11/2024

Ltl. Mountain ("The Labyrinth") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and Belgian law.


1. Data Controller

The Labyrinth operates under:

  • Company Name: Ltl. Mountain

  • Address: Kleine Kauwenberg 8 B403, 2000 Antwerp, Belgium

  • VAT Number: BE0771 566 110

  • Contact Email: info@thelabyrinth.be


2. Data We Collect

We may collect the following personal data:

  • Name and Email Address: Via contact forms and newsletter subscriptions.

  • IP Address: Collected automatically when you visit our website.

  • Cookies: Used to improve functionality and user experience (see section 8).


3. How We Collect Data

  • Contact and Newsletter Forms: Information you provide voluntarily when contacting us or subscribing to our newsletter.

  • Cookies and Analytics: Automatically collected when you browse our website.


4. Purpose and Legal Basis for Data Processing

We process your data for the following purposes:

  • Newsletter Subscriptions: To send you updates and announcements (based on consent).

  • Customer Inquiries: To respond to your questions or requests (based on legitimate interest).

  • Analytics: To improve our website and services (based on legitimate interest).


5. Sharing Your Data

We share your data with third parties only when necessary:

  • Mailchimp: Used for managing and sending newsletters. Mailchimp is GDPR-compliant, and your data is stored securely.


6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Specifically:

  • Newsletter Data: Retained until you unsubscribe or request deletion.

  • Customer Inquiries: Retained for up to one year after resolution unless otherwise required by law.

  • Cookies and Analytics: Retained as specified in our Cookie Policy.


7. Your Rights

As a data subject under GDPR, you have the right to:

  • Access your data.

  • Request corrections or updates.

  • Request deletion of your data.

  • Object to or restrict processing.

  • File a complaint with a supervisory authority.

To exercise these rights, contact us at info@thelabyrinth.be.


8. Cookies

Our website uses functional cookies to improve your browsing experience. We will display a cookie banner when you visit our site, allowing you to manage your preferences. For more details, see our Cookie Policy.


9. Security Measures

We implement industry-standard measures to safeguard your data, including:

  • Secure hosting through Framer, which follows GDPR-compliant practices.

  • Encryption of data in transit (e.g., HTTPS).

  • Restricted access to personal data on a need-to-know basis.


10. Changes to This Policy

We may update this Privacy Policy periodically. All changes will be posted on this page, and we encourage you to review it regularly.


If you have any questions or concerns about this Privacy Policy, please contact us at info@thelabyrinth.be.

Cookie Policy

Cookie Policy for The Labyrinth

Last Updated: 27/11/2024

This Cookie Policy explains how The Labyrinth ("we", "our", "us") uses cookies and similar technologies to enhance your browsing experience on our website. It outlines what cookies are, why we use them, and how you can manage your preferences.


1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit a website. They help the website recognize your device, remember your preferences, and improve your experience.


2. Types of Cookies We Use

We use the following types of cookies:

1. Functional Cookies (Required):

  • These cookies are essential for the website to function properly. They enable basic features such as page navigation and access to secure areas.

  • Example: Remembering your language preferences.

2. Analytical Cookies:

  • These cookies collect information about how visitors use our website, such as which pages are visited most often. This data helps us improve the website's functionality.

  • Example: Tracking user behavior using Google Analytics (anonymized data).


3. Why We Use Cookies

We use cookies to:

  • Ensure the website functions properly.

  • Improve website performance and user experience.

  • Analyze visitor behavior to refine our services.


4. Managing Your Cookie Preferences

When you visit our website, you will see a cookie banner allowing you to:

  • Accept All Cookies: Allow all cookies, including functional and analytical cookies.

  • Manage Preferences: Select which types of cookies you wish to allow.

You can also manage or delete cookies through your browser settings:

Please note that disabling cookies may affect the functionality of certain features on our website.


5. Third-Party Cookies

We may use cookies from trusted third parties to improve our website’s performance and user experience:

  • Google Analytics: Helps us understand how users interact with our site. All data is anonymized.


6. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date.


7. Contact Us

For any questions about this Cookie Policy, please contact us at:

  • Email: info@thelabyrinth.be

  • Address: Kleine Kauwenberg 8 B403, 2000 Antwerp, Belgium